Covid Update: Pick-Up and Drop-Off Procedure
The health and safety of you and your dogs is always our top priority. Many areas of our country are seeing a surge in Covid cases, and in response to these trends we have decided to tighten up our pick-up and drop-off procedures for the in-center services that we are currently offering.
Dog or Puppy Drop-Off/Pick-Up
If you're dropping off or picking up a dog for Private or Group Lessons, or a puppy for Harmony School or Learn & Play, the protocol for dropping off your puppy has been updated.
Protocol for Drop-Off
· When you arrive, please stay in your vehicle. Send a text message to let us know you have arrived.
· Wait in your vehicle until you have received a reply.
· Once you’ve been asked to leave your vehicle, please note you will not be entering the building.
· Open door, and place dog inside the ex-pen at the door. Close the gate and door.
The pick-up/drop-off pens and doors will be disinfected between uses.
When you arrive for pickup, please follow a similar protocol. Once you have messaged us that you have arrived, please wait for a response before coming to the door. We are attempting to minimize contact between clients, and would like to avoid groups gathering at the door while waiting for drop-off or pick-up.